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"We feel
so lucky to have Urbana Pet Assistance in our neighborhood! They
have taken wonderful care of our dog Jake. When we brought him home
as a puppy we were very nervous about having someone come into our
home to take care of him during the day- but once we met William
and Salima we knew Jake was in excellent hands. In addition to providing
reliable, dependable care and timely communication, they have been
extremely flexible and able to accommodate special requests- even
at the last minute. Jake loves his time with Salima and I have never
seen him more excited to see another person! We recommend Urbana
Pet Assistance to everyone we know."
- Jennifer J.

"I am extremely
pleased with the care and service of Urbana Pet Assistance. When
my last child went off to college, we needed someone to come in
to walk our precious dog mid-day. I was very worried about it, but
from the moment I met Salima, I knew Tuffy would be in good hands!
Urbana Pet Assistance has been very caring with Tuffy, respectful
of our home, prompt and communicative about how their time went
with Tuffy. They have also been very flexible and accommodating
– willing to add another visit in the evening to feed and
walk Tuffy, when we will be late. Thank you for being there for
us!"
- Dee
K.

"Finding
a reliable and caring person to take care of our two dogs, and two
cats was extremely stressful! I always felt guilty asking a friend
and most places charged too much for us to afford. Jogging one day
in the Villages, I came across William and Salima's car with the
Urbana Pet Assist logo and phone number. I ran home as fast as I
could so I would not forget! After meeting both William & Salima,
my husband and I knew we had found the perfect pet sitters! Our
pets love them, they are incredibly reasonable with the cost, and
always are able to help me out when we are in a pinch! Most importantly,
they take such good care of our dogs, we never even worry while
away. They even helped us locate both our dogs when they escaped
from the backyard. I recommend Urbana Pet Assist to all my friends!
They are wonderful!”
- Kristin
C.

"We have
been very impressed with the care UPA shows for our Rat Terrier,
Moe. We know when we’re away he’s in great hands. It’s
nice to have someone to count on when we can’t be there with
him. Thanks Salima and William!"
- Clark
P.

"To Whom
It May Concern:
Salima and William
of Urbana Pet Assistance provide excellent care for my 16 year old
cat, Zoey! I have no worries when we travel, knowing she is in their
expert hands. They administer her medications and equally importantly,
give her lots of attention when they visit. My favorite picture
of Zoey was taken by Salima last summer, which I received via text
message. Zoey looked completely content, and it made my entire family
smile.
I whole-heartedly
recommend Urbana Pet Assistance. Thanks for your invaluable service!"
- Melissa
S.

"We are
very satisfied with the level of service that Urbana Pet Assistance
has provided. They are very good at meeting the schedule we requested.
On the rare occasion they have been outside our requested time of
service we have been given advanced notice to make sure it would
not be a problem. Their level of communication has been everything
they said it would be. I receive a text message every time they
are at our house and when they leave. I have not had any issues
with them securing the house. They have been gracious enough to
lock up after me when I forget. With my wife being a nurse our requested
days can change from week to week and adjusting the schedule is
a breeze. Their professionalism is nothing short of excellent. With
all that said I am most happy with the fact that they genuinely
care about the well being of our dog. If you decide to use them
I am confident you will be pleased. "
- Jason
O.

"Having
recently moved to Clarksburg, we were delighted to have found pet
care professionals as dedicated and professional as those of Urbana
Pet Assistance. Salima and William have taken great care of our
French Bulldog, and we feel completely at ease knowing they are
there to keep JoJo safe, happy and well care for during her daily
visits. Additionally, they have been the model of flexibility, and
were able to accommodate special requests on multiple occasions.
We would highly recommend them to anyone (and we have--to our neighbors
next door, who have also had nothing but great experiences)!"
- Ian
& Stacy S.

"Salima
at Urbana Pet Assistance continues to provide us with the perfect
mix of trust worthy service, consistent care, and dependability
that we require for our 'kids'. Whether it is an overnight stay
or a quick trip for lunch and a walk, Salima has never let us down.
She effectively communicates her progress making for a worry free
experience and our dogs love her. I could not recommend her more
highly."
- Carla
H.

"I’m
so glad that Urbana Pet Assistance is part of Tyler and my life!
Not only do they offer a very professional service, they are so
kind to my dog and respectful of my house. Working long hours is
very difficult on Tyler and I feel at ease knowing that he is being
taken for a nice long mid day walk to break up his day. The mid
day email or text message status report also is comforting so that
I know everything is okay. Thank you so much Salima and William!”
- Kelly
B.

"I can
honestly say I shopped around, you had the best price for services
and I was very pleased with your willingness to do little things
like bring in the mail without charging extra. I like that you text
me when you are here with the cats. I appreciate those updates and
I consider myself lucky to have found such enthusiastic caretakers
for my pets who genuinely seem to care about the animals and making
sure their customers are pleased and satisfied.
...I like that
you text me when you are here with the cats. I appreciate those
updates and I consider myself lucky to have found such enthusiastic
caretakers for my pets who genuinely seem to care about the animals
and making sure their customers are pleased and satisfied."
- Sharon
C.

"Urbana
Pet Assistance took wonderful care of our pets while we were away
on vacation. They are professional, responsible but most importantly,
they really care about our animals. Just knowing they were loving
on our dog & cats while we were away made it so much easier
to relax & have fun. You'll
have no worries with Urbana Pet Assistance!"
- Rachel H.

"Jackson
thoroughly enjoyed his time with Salima and William from the Urbana
Pet Assistance, their commitment to ensuring Jackson’s health
and well being was wonderful. I know that Jackson eagerly waited
for his long walk to get all that energy out of his system. When
the time comes that we have to use a dog walker again, we will
no doubt go with Urbana Pet Assistance!!”
-
Alan B.

"To
whom it may concern,
For
several months now, we have been employing the services of Urbana
Pet Assistance to take care of our 12 year old “senior”
German Shepherd Dog Miki. They have been an absolute pleasure
to work with and have always gone above and beyond to ensure that
our dog is very well taken care of and that we have complete peace
of mind.
Being
a senior citizen, Miki has a rather strict regimen in terms of
dietary considerations, supplements, etc. During our first meeting
with UPA, they took careful notes regarding the entire feeding
process, and have adhered to it perfectly. They have also gone
the extra mile, waiting on occasion for Miki to eat when she is
in a finicky state. This alone is a very good barometer of the
level of effort and the caring that they bring to their work.
Finally, they always pick up our mail, take out our garbage can
on appropriate days, and generally do everything possible to make
our lives easier.
Salima
and William are definitely animal lovers and it is apparent that
they truly care about the pets which they are caring for. They
even send text messages throughout the day informing us of the
status of feeding, walking, and general well being of Miki. It
is an extremely good way to put an owners mind at peace knowing
the status of the animal in real time.
I
very highly recommend UPA and am thankful that I found such caring
people to watch our beloved Miki."
-
Zenon K.
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